Keep Your Current Number Port your existing phone number and avoid the hassle of notifying all of your contacts. Take Your magicJack Anywhere Travel with your magicJack device so that you never miss a call from family, friends, or work. Free magicJack to magicJack International Calling. Low International Rates. Call family and friends outside the U. Enjoy low international rates from:. Wait for MagicJack Plus to send you an activation code via email following registration.
You must enter the code using your telephone before you can start using MagicJack Plus. Follow the instructions in the registration email to activate service using the activation code. When complete, you can make telephone calls using MagicJack Plus at any time, as long as the device is plugged into your computer and the computer is powered on. Method 2. Navigate to the official MagicJack Plus registration site on any computer or mobile device at www.
The device you use must be connected to the same network as your MagicJack Plus. Follow the on-screen prompts to register your MagicJack Plus. You may be asked to supply personal information such as your name, address, and contact information. When complete, you can make telephone calls through your router using MagicJack Plus.
Method 3. Contact your Internet service provider to verify your modem allows more than one device to access the Internet if you receive error when trying to use MagicJack Plus. Try using a new ethernet cable, a different USB port, or another computer if your computer or router fail to detect and recognize the MagicJack Plus device. In some cases, faulty hardware can cause problems with installation. Try disabling your router's firewall if you are unable to successfully install and use MagicJack Plus, especially when the device is connected directly to the router.
In some cases, strict firewall settings can interfere with connectivity. Only one phone at a time, but you can get a wireless phone system that has more than one handset.
Yes No. For android. I use in Brazil the apps for android samsung galaxy young , and i call the during the week for my friends in USA. I am in process of registering and can not receive five digit code on my e-mail so I can follow forward. Would you help me with it? Also, I would like to transfer my Comcast phone number that is 1-aaa-bbb-cccc for my magic jack service.
How can I do that? I suspect you have to choose a phone number or transfer the number from another provider before you can receive the activation code. I have not done a number transfer to magicJack, and so have not made a video about it. Please visit the magicJack Journey posts and videos Part 1 and Part 2 to learn more about how and why I switched, and to see how I researched it before actually making it happen. Good luck! When I plug my Majic Jack in I do not get the registration page.
All I get is a white page with Product of the Year banner. Can anyone help? That method is a bust for most users. Plug your device into the USB port on your computer.
If you still get the blank banner, use a different USB port. Not all USB ports are the same. Some of them are powered, and some are not. I just went through process. Then I was taken through the registration process. I guess I was one of the lucky ones. My MJ Plus was found and it registered with no hiccups. The first person used their wifi android tablet via a browser on that device. AS I have been using Mj for years.
All of sudden from last three weeks now when ever I call someone, calls go through but I cant hear the person who am calling or talking to. I have window 7 installed on my pc. Can anyone help me with this issue. Can anyone tell me the minimum speed required for internet for magic jack to work properly?
Is it possible that Chinese internet police are blocking something? Another possibility is that since you are in such a remote area—nowhere near a large city or even a town—your option is only a very slow internet speed. Most people do best with an upload speed of at least 1. Though some have had success with lower speeds, if you are also doing any kind of internet activity other than magicJack, your voice transmission quality will suffer.
The latency speed of electronic reply is too high. Since you live in Miami, it should be no problem for you to buy one and start using it. Good luck. When I first set up magic jack. Three week later every time i try to call someone or i try to make an inbound call to my home I hear a voice just for a few secs and then I hear a clicking sound.
I thought it was the magic jack so I purchased another one and it is doing the same thing. Magic jack has not been very much help. Can anyone help me. Alternatively you may have crummy volume on your device. Others have randomly found similarly, leading me to wonder if their quality control is all that good. I have a problem when i click on my soft phone icon i get a pop up over the phone that says product of the year so i click the x in the top right hand cornor the pop up goes away but so does my soft phone lol I downloaded the lastes windows update but it didnt fix the problem please help.
Jim, There is windows soft phone for magicJack. It only exists for Android and iOS devices. Buy a device and it will work next time you physically connect the device via USB to your desktop or laptop windows or OSX computer.
Plug in your phone to the device. It should work exactly as planned. Uninstall the app from your windows machine. Get the MagicFeatures Plug In. I paid for it and it works great!
Audible Caller ID. Anonymous call block.. Thanks again Theresa! For those of you not familiar, your magicJack must be connected to a windows computer via USB in order to use MagicFeatures. I got the update link from a tech chat. After plugging in my magic jack and phone, it brought up a Magic jack interface, but I was never prompted or guided through any update.
How do I get the update? The audio on my magic jack has suddenly become so bad I can barely hear people on the other side through the buzzing.
Check out this page. The accompanying video shows what you should expect to see with the new interface. May I suggest rebooting your modem, router, etc.? Additionally, if you have not yet done so and you have a very slow or high-latency connection, it may help to statically assign an IP to the magicJack and in some instance enable port-forwarding. Thanks for your response. My issue is not volume, it is a VERY loud buzzing, whining noise that drowns out the voices.
I will try your directions, thank you. Normally I have it plugged into the outlet adapter so it works separate from the computer. It sucks not having your home phone…. Thanks for all your helpful efforts! Your suggestion of trying a different adapter was offered long before tech support provided it, and actually did help with the audio a bit. It would begin with the awful sound and then it would dissipate after a few seconds.
Back to tech support of course. I hope this does the trick and I can leave you and tech support alone in the future lol. Thanks again! This is true for phones connected directly to a DSL phone service, but this phone is connected to a magicJack. If you are one of the thousands of customers who prefer to talk to an agent, sign up for magicJack Concierge NOW!
We know questions can pop up day or night, so we extended hours for the Premium Support offered by magicJack Concierge:. It's easy! First, log in to your magicJack account at account. Upon logging in, click on the banner with the magicJack Concierge logo to sign up for Premium Support! What is magicJack Concierge? Phone-based Support Now you can talk through your questions or concerns on the phone.
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